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Help Centre

Answers to the most common questions.

Account & login

How do I sign up or log in?

Click Log in / Sign up, choose Phone or Email, enter your details, and we'll send a 4-digit one-time code to that number or inbox. Enter the code and you're in — no password to remember.

I signed up with email — why does a form ask for my phone number?

A few forms (like internship applications) ask for a phone number so the other party can reach you directly. If you signed up with email, that field is optional and editable — fill it in if you'd like, or leave it blank.

I'm not receiving my OTP code

For SMS: delivery can occasionally take a minute during peak times — use "Resend code" if it's been over a minute. For email: check your spam/promotions folder, especially on the first email from us.

Can I switch between phone and email later?

Your account is tied to whichever you signed up with. You can add the other as contact info from your profile, but you'll still log in with your original method.

How do I delete my account or data?

Email support@staizkart.com from your registered email or number and we'll process the deletion. See our Privacy Policy for what's retained and for how long.

Finding & booking a place

What does the "Verified by Staizkart" badge mean?

A member of our team has personally visited the property in person and confirmed it meets our quality standards — it's not just a documents check. It's a strong trust signal, but conditions can still change day to day (availability, pricing), so always confirm current details directly with the owner before booking.

How do I book a place or send an enquiry?

Open any listing and choose "Enquire" (to ask a question first) or "Book" (to request a booking directly). The property owner is notified and responds through the platform.

Does Staizkart handle rent payments?

No — Staizkart connects you with the property owner, but rent and deposits are paid directly between you and them. See our Refund Policy for details.

Internships & certificates

How do I apply for an internship?

Open any internship listing and click Apply. Fill in your details and submit — the company reviews applications directly through their dashboard.

How do I get my completion certificate?

Once a company marks your internship complete, a certificate is automatically generated and appears in your Certificates section. You can also verify any certificate's authenticity by its certificate number from the homepage.

For property owners & companies

How do I list my property or post an internship?

Use "List your property" (property owners) or "Post an internship or job" (companies) from the site — each has its own signup, separate from a renter account.

How do I get verified?

Submit your listing or company profile as usual, then request verification from your dashboard. Our team reviews it before granting the badge.

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